Deputy Workers’ Advocate and Investigations and Standards Officer
This is a 1-year term, full-time position working 75 hours biweekly. Anticipatory Permanent. Temporary assignments will also be considered.
WAO Role - Reporting to the Manager, WAO, this position acts as an advocate for injured workers ensuring that workers are aware of their rights and obligations under the Workers’ Safety Compensation Act. The position provides advice through sharing information about the meaning and effect of workers compensation claims decisions, at times representing workers, through reconsiderations, appeals and early case resolution.
ISO Role - Reporting to the Manager, ISO, this position contributes to the independent oversight of the Whitehorse Correctional Centre through the Corrections Act and Corrections Regulations by conducting reviews, investigations, early case resolution, reviews of inmate disciplinary hearings and inspections.
Essential Qualifications
Please submit your resume clearly demonstrating how you meet each of the following qualifications. Please note, selection for further consideration will be based solely on the information you provide in your resume.
- Completion of a post-secondary degree in related field (social sciences, criminology, social work, law, human resources, or disability management) or an equivalent combination of education and experience in a public service setting.
- Experience in advising clients regarding their rights and obligations under legislation, regulations, policies and procedures.
- Experience in effectively managing a high volume, demanding, active caseload.
- Experience in effectively managing clients in crisis (i.e., angry, distraught).
- Experience in investigating/case managing public administration issues.
- Experience in adjudication, as a member of an administrative board or tribunal.
- Experience as a client representative appearing before decision making bodies.
The following experience will be considered an asset:
- Experience of the following: representing clients before decision-making bodies, investigating public administration issues, adjudicating as a member of an administrative board or tribunal.
- Experience working with injured workers and/or criminal justice system clients.
Desired Knowledge, Skills, and Suitability
Candidates should have and may be assessed on their:
- Knowledge and understanding of the role of the Workers’ Advocate Office and Investigations and Standards Office.
- Experience providing services in correctional and/or workers’ compensation systems, familiarity with respective standards and best practices and trends.
- Experience using the MS Suite of programs to write either reports, decisions or submissions, using open sources to conduct research and assisting in developing complex case and investigation plans.
- Knowledge and skills in adjudication, advocacy and investigations.
- Knowledge of administrative law and the principles of fairness and natural justice.
- Competence in determining and communicating client and organizational rights and obligations in a public service setting.
- Ability to be impartial and make challenging decisions based upon merit and evidence.
- Ability to pay close attention to detail, process and analyze large amounts of information.
- Excellent written and oral communication skills.
The following will be considered assets:
- Experience representing clients before decision making bodies and/or as an adjudicator or member of an administrative board or tribunal.
- Experience working with the Workers' Safety and Compensation Act and/or Corrections Act and related legislation, regulations and policies.
Conditions of Employment:
- Must be legally entitled to work in Canada.
- Clear criminal records with vulnerable sector check.
- Valid Yukon Class 5 driver’s licence.
Job Requirements:
You must be willing to communicate with and provide services to clients demonstrating challenging behaviors.
Contact:
Ilze Pretorius, HR Consultant at Ilze.Pretorius@yukon.ca
